Privacy Policy

Last Updated - January 6 2024

 

At Rocket Tutoring, we are committed to safeguarding your privacy and ensuring that your personal information is protected. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, use our services, or interact with us in any way.

Information We Collect:

1. Personal Information: We may collect personal information such as your name, email address, phone number, postal address, and payment information when you create an account, make a purchase, or communicate with us.

2. Usage Information: We collect data about how you use our website and services, including your browsing history, IP address, device information, and location data when you use our website.

3. Communication Data: We may collect information when you contact us, including your email correspondence and any feedback you provide to us.

How We Use Your Information:

We use the collected information for the following purposes:

1. Providing Services: We use your personal information to deliver our educational services, process transactions, and provide customer support.

2. Communication: We may use your contact information to send you updates, newsletters, promotions, and important service-related messages.

3. Analytics: We gather usage data to analyze and improve our website and services, including understanding user preferences and optimizing user experience.

4. Legal Obligations: We may use your information to comply with legal obligations, resolve disputes, and enforce our terms and policies.

Information Sharing:

We may share your personal information with third parties under the following circumstances:

1. Service Providers: We may engage third-party service providers to assist with various aspects of our business, such as payment processing, marketing, and analytics. These service providers will only have access to the information necessary to perform their functions and are obligated to maintain the confidentiality and security of your data.

2. Legal Compliance: We may disclose your information when required by law or in response to legal requests or proceedings.

3. Protection of Rights: We may share information when we believe it is necessary to protect our rights, property, or safety, or that of our users or others.

Data Security:

We implement security measures to protect your personal information, including encryption, access controls, and regular security audits. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

Your Choices:

You have the following choices regarding your personal information:

1. Access and Correction: You may request access to your personal information and have it corrected, updated, or deleted if inaccurate or no longer necessary.

2. Communication Preferences: You can opt-out of receiving promotional emails by following the unsubscribe instructions included in the email or by contacting us directly.

3. Cookies: You can manage your cookie preferences through your browser settings.

Children's Privacy:

Our services are not directed at children under the age of 13. We do not knowingly collect or maintain personal information from children under 13 years of age. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information.

Changes to this Privacy Policy:

We may update this Privacy Policy to reflect changes in our practices or for legal and regulatory reasons. We will notify you of any material changes by posting the updated policy on our website.

Contact Us:

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Rocket Tutor - info@rockettutor.ca  647-724-1451

Thank you for choosing Rocket Tutoring. We are dedicated to protecting your privacy and ensuring that your personal information is handled with care and respect.